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Smarter, Faster, Safer: The AI Revolution in Physical Operations

🌐 English 📄 Report 🏷️ Technology

For organizations that manage physical operations, AI no longer falls into the category of "too new to try"—it's a market-tested technology whose utility is proven and expanding. Advancements in artificial intelligence (AI) have ushered in a new era of transformative technology, as well as frenzied speculation about how AI will revolutionize the world. Though much of the public discourse has centered around generative AI, applications of AI within the world of physical operations are often overlooked.

Key Takeaways

  • ✓ 94% of leaders believe their organization needs to invest in AI technology solutions so they are not left behind, and more than half (51%) are already using AI. 87% of organizations report that they will increase investments in AI in the next year.
  • ✓ 100% of organizations using AI report they have experienced benefits, including improved safety (45%) and employee productivity (42%). Of those already using AI, 90% say their employees feel positive about it—and sentiment is positive across industries and regions.
  • ✓ Of those already using AI or planning to in the next 1-2 years, 58% are implementing privacy and data protection measures. 63% plan to adopt AI solutions created by an external technology partner, and leaders care most about a partner’s ability to integrate with existing systems (52%) and security and privacy compliance (51%).

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